Becky Gray Hair And Nails
What information do I need?
To perform a treatment I need your contact details, full name, contact number , e-mail address, date of birth/age, address and postcode, relevant health information.
I also hold appointment history, skin/nail/Hair analysis, treatment charges and treatment photographs.
Why do I need the information?
All personal data kept on file is what is required to ensure that it is safe to provide you with treatments you may ask for, also for insurance purposes and for my invoices for my tax return. It will also allow me to Contact you regarding past/present and future treatment bookings and shows case any work (with your permission)
How long will we keep this information for?
I will store your information for 7 years after the date of your treatment, or for 7 years after you have reached the age of 18 if you were under the age at the time of treatment. I have a legal reason to ask you for your personal information as I need it for contractual reasons/ insurance purposes. Due to this I cannot offer you a treatment unless you are willing to share your personal information with me.
Will I share your information?
Your information will not be shared with any third parties or other organisations. I may ask permission to post photos on social media this is purely an opt-in and permission will be gained beforehand.
How can I contact you?
I would like to send you reminders of appointments using the information you have shared with me. This is not obligatory for you to have a treatment and you may withdraw permission at any time by contacting me on the information above.
Please feel free to contact me using the contact details above should you require any more information on how your information is being used. If you need to change any of the information given or if you request your personal data to be deleted from my records. If you feel I am not handling your data correctly you have the right to make a complaint to me and if unhappy with my response you should the contact the ICO (Independent Commissioner’s office)
If you are unable to keep your appointment, please give at least 48 hours notice for cancellations or rearranging appointments. This is so Becky Gray Hair And Nails can have time to offer your cancelled appointment to another client who would like to book in.
Failure to provide 48 hours notice will result in a cancellation charge of 50% of the treatment charge. Until the cancellation fee is paid you will be unable to book another appointment.
Becky Gray Hair And Nails aims to send a confirmation of your appointment at least 48 hours before your appointment. If this is not possible, please remember that is remains your responsibility to remember your appointment dates to avoid the cancellation fee.